We want you to love your order, but if something’s not quite right, here’s how we can help:

• You have 7 days from the delivery date to request a return.
• Requests made after 7 days unfortunately can’t be accepted.
• Once your order is shipped or delivered, it can’t be changed.
• However, if your order hasn’t shipped yet, you can cancel it and get a refund. Time of refund depends on your bank.
• The amount refunded will exclude the original shipping charges.
• Returned items must be:
  
  • In original condition.
  • With original tags and packaging.
  • Unworn, unwashed and unaltered.
• We won’t be able to accept:
  
  • Items in poor condition or missing tags.
  • items not from our store .
• If we receive a damaged, altered, or unrelated item, it will be returned to you at your expense.

If you have any questions or need help, our customer support team is here for you. Thank you for shopping at Rex